/* PingPilot client — Enterprise limpo (preview only)
   Scoped to #client-app so the public landing stays untouched. */

@import url("https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap");

#client-app.app-shell {
  --bg: #f6f8fb;
  --surface: #ffffff;
  --text: #0f172a;
  --muted: #64748b;
  --line: #e6ebf2;
  --line-soft: #eef2f7;
  --accent: #2563eb;
  --accent-soft: #eff4ff;
  --accent-hover: #1d4ed8;
  --sidebar: #ffffff;
  --sidebar-text: #334155;
  --sidebar-muted: #64748b;
  --radius: 12px;
  --radius-sm: 8px;
  --shadow: 0 1px 2px rgba(15, 23, 42, 0.04), 0 8px 24px rgba(15, 23, 42, 0.04);
  font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  letter-spacing: -0.011em;
  background: var(--bg);
  color: var(--text);
  grid-template-columns: 264px minmax(0, 1fr);
}

#client-app .sidebar {
  background: var(--surface);
  color: var(--sidebar-text);
  padding: 28px 16px 0;
  border-right: 1px solid var(--line);
}

#client-app .brand {
  padding: 4px 10px 8px;
}

#client-app .brand .brand-image {
  width: 118px;
  height: auto;
  max-height: 36px;
  object-fit: contain;
  object-position: left center;
  filter: none;
  opacity: 1;
}

#client-app .workspace-label {
  margin: 22px 8px 28px;
  padding: 12px 12px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  background: var(--bg);
  gap: 10px;
}

#client-app .workspace-avatar {
  background: var(--accent-soft);
  color: var(--accent);
  border-radius: 7px;
  font-weight: 600;
}

#client-app .workspace-select-field {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
  flex: 1;
}

#client-app .workspace-select-field select {
  appearance: none;
  background: transparent;
  border: 0;
  color: var(--text);
  font: inherit;
  font-size: 13px;
  font-weight: 600;
  padding: 0;
  width: 100%;
}

#client-app #workspace-status {
  color: var(--sidebar-muted);
  font-size: 11px;
}

#client-app .workspace-label > svg {
  color: var(--sidebar-muted);
}

#client-app .nav-label {
  color: #94a3b8;
  letter-spacing: 0.08em;
  font-size: 10px;
  font-weight: 600;
  padding: 0 12px;
  margin-bottom: 8px;
}

#client-app .management-label {
  margin-top: 28px;
}

#client-app .nav {
  gap: 2px;
  padding: 0 4px;
}

#client-app .nav-item {
  border-radius: 9px;
  color: #475569;
  padding: 10px 12px;
  min-height: 40px;
  font-size: 13px;
  font-weight: 500;
  gap: 11px;
}

#client-app .nav-item svg {
  color: #94a3b8;
  width: 17px;
  height: 17px;
}

#client-app .nav-item:hover {
  background: var(--bg);
  color: var(--text);
}

#client-app .nav-item.active {
  background: var(--accent-soft);
  color: var(--accent);
  box-shadow: none;
  font-weight: 600;
}

#client-app .nav-item.active svg {
  color: var(--accent);
}

#client-app .nav-count {
  background: #e2e8f0;
  color: #334155;
  border-radius: 999px;
  padding: 2px 7px;
  font-weight: 600;
}

#client-app .nav-item.active .nav-count {
  background: #dbeafe;
  color: var(--accent);
}

#client-app .sidebar-bottom {
  padding: 24px 12px 18px;
}

#client-app .setup-status {
  color: var(--accent);
  font-weight: 500;
}

#client-app .small-dot {
  background: #3b82f6;
}

#client-app .sidebar-bottom p {
  color: var(--muted);
  margin: 14px 0 8px;
}

#client-app .sidebar-bottom a {
  color: var(--text);
  font-weight: 500;
  padding: 8px 0;
}

#client-app .leave-workspace-button {
  color: var(--muted);
}

#client-app .sidebar-footer {
  border-top: 1px solid var(--line);
  padding: 16px 12px 20px;
}

#client-app .avatar {
  background: var(--accent);
  color: #fff;
  width: 34px;
  height: 34px;
  font-weight: 600;
}

#client-app .sidebar-footer strong {
  color: var(--text);
  font-weight: 600;
}

#client-app .logout-button {
  color: var(--muted);
  background: transparent;
  border: 0;
  padding: 0;
  font-size: 11px;
  margin-top: 2px;
}

#client-app .workspace {
  background: var(--bg);
}

#client-app .topbar {
  height: 64px;
  background: rgba(255, 255, 255, 0.86);
  backdrop-filter: blur(10px);
  border-bottom: 1px solid var(--line);
  padding: 0 32px;
  box-shadow: none;
}

#client-app .breadcrumb {
  color: var(--muted);
  font-size: 13px;
  gap: 10px;
}

#client-app .breadcrumb strong {
  color: var(--text);
  font-weight: 600;
}

#client-app .environment {
  color: var(--muted);
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 999px;
  padding: 6px 10px;
  font-size: 11px;
  font-weight: 500;
}

#client-app .environment .small-dot {
  background: #f59e0b;
}

#client-app .page-content {
  padding: 28px 32px 48px;
  max-width: none;
}

#client-app .page-heading {
  margin-bottom: 24px;
  align-items: flex-start;
}

#client-app .eyebrow {
  color: #64748b;
  letter-spacing: 0.08em;
  font-size: 11px;
  font-weight: 600;
  margin-bottom: 8px;
}

#client-app h1 {
  font-size: 28px;
  font-weight: 650;
  letter-spacing: -0.03em;
  color: var(--text);
}

#client-app .page-heading p {
  color: var(--muted);
  font-size: 14px;
  margin-top: 8px;
  max-width: 54ch;
  line-height: 1.5;
}

#client-app .button {
  border-radius: 9px;
  min-height: 40px;
  padding: 10px 14px;
  font-size: 13px;
  font-weight: 600;
  box-shadow: none;
}

#client-app .button.primary,
#client-app .primary {
  background: var(--accent);
  border-color: var(--accent);
  color: #fff;
}

#client-app .button.primary:hover,
#client-app .primary:hover {
  background: var(--accent-hover);
}

#client-app .button.secondary,
#client-app .secondary {
  background: var(--surface);
  border: 1px solid var(--line);
  color: #334155;
}

#client-app .button.secondary:hover,
#client-app .secondary:hover {
  background: #f8fafc;
  border-color: #cbd5e1;
}

#client-app .setup-banner {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 18px 20px;
  box-shadow: var(--shadow);
  margin-bottom: 20px;
}

#client-app .setup-icon {
  background: var(--accent-soft);
  color: var(--accent);
}

#client-app .setup-banner strong {
  color: var(--text);
}

#client-app .setup-banner p {
  color: var(--muted);
}

#client-app .setup-banner > a {
  color: var(--accent);
}

#client-app .metrics {
  background: transparent;
  border: 0;
  margin: 0 0 20px;
  gap: 14px;
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

#client-app .metric {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 18px 18px 0;
  box-shadow: var(--shadow);
  min-height: 132px;
}


#client-app .metric-label {
  color: var(--muted);
  font-size: 12px;
  font-weight: 500;
}

#client-app .metric-label svg {
  color: #94a3b8;
}

#client-app .metric > strong {
  font-size: 30px;
  font-weight: 650;
  letter-spacing: -0.04em;
  color: var(--text);
  margin: 14px 0 8px;
}

#client-app .metric > span {
  color: #94a3b8;
  font-size: 12px;
}

#client-app .metric-line {
  width: 100%;
  height: 3px;
  margin-top: 18px;
  border-radius: 999px 999px 0 0;
}

#client-app .green { background: #22c55e; }
#client-app .blue { background: #3b82f6; }
#client-app .amber { background: #f59e0b; }
#client-app .rose { background: #f43f5e; }

#client-app .operations-grid {
  background: transparent;
  border: 0;
  gap: 14px;
  display: grid;
  grid-template-columns: minmax(0, 1.55fr) minmax(280px, 1fr);
}

#client-app .activity-section,
#client-app .checklist-section {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 22px;
}

#client-app .checklist-section {
  border-left: 1px solid var(--line);
}

#client-app .section-heading h2 {
  font-size: 15px;
  font-weight: 650;
  letter-spacing: -0.02em;
}

#client-app .section-heading p,
#client-app .muted-label {
  color: var(--muted);
}

#client-app .empty-icon {
  background: var(--accent-soft);
  color: var(--accent);
}

#client-app .chart-empty strong {
  background: transparent;
  color: var(--text);
}

#client-app .chart-empty p {
  background: transparent;
  color: var(--muted);
}

#client-app .onboarding-list li > span {
  border-color: #dbe3ef;
  color: #64748b;
}

#client-app .onboarding-list li.complete > span,
#client-app .onboarding-list li.complete small,
#client-app .onboarding-list li.current strong {
  color: var(--accent);
}

#client-app .onboarding-list li.complete > span {
  background: var(--accent-soft);
  border-color: #bfdbfe;
}

#client-app .integration-grid,
#client-app .settings-grid,
#client-app .knowledge-layout,
#client-app .rules-grid,
#client-app .deployment-layout,
#client-app .security-list {
  gap: 14px;
}

#client-app .integration-card,
#client-app .panel-form,
#client-app .info-panel,
#client-app .table-wrap,
#client-app .deployment-main,
#client-app .deployment-side,
#client-app .sales-readiness,
#client-app .security-list article,
#client-app .channel-card {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

#client-app .integration-card,
#client-app .panel-form,
#client-app .info-panel,
#client-app .deployment-main,
#client-app .deployment-side,
#client-app .sales-readiness {
  padding: 22px;
}

#client-app .badge {
  background: #f1f5f9;
  color: #475569;
  border-radius: 999px;
  font-weight: 600;
}

#client-app .amber-badge {
  background: #fff7ed;
  color: #c2410c;
}

#client-app .ready-badge,
#client-app .ready {
  background: #ecfdf5;
  color: #047857;
}

#client-app .ticket-layout {
  border: 1px solid var(--line);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--surface);
  box-shadow: var(--shadow);
}

#client-app .ticket-list,
#client-app .ticket-detail {
  background: var(--surface);
}

#client-app .toolbar {
  margin-bottom: 14px;
}

#client-app .segmented {
  background: #eef2f7;
  border-radius: 10px;
  padding: 4px;
}

#client-app .segmented button {
  border-radius: 8px;
  font-weight: 600;
  color: #64748b;
}

#client-app .segmented button.active {
  background: #fff;
  color: var(--text);
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.06);
}

#client-app .search-field {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 10px;
}

#client-app .page-footer {
  border: 0;
  color: #94a3b8;
  padding: 28px 4px 8px;
}

#client-app input,
#client-app select,
#client-app textarea {
  border: 1px solid var(--line);
  border-radius: 9px;
  background: #fff;
  color: var(--text);
  font: inherit;
}

#client-app input:focus,
#client-app select:focus,
#client-app textarea:focus {
  outline: 3px solid rgba(37, 99, 235, 0.18);
  border-color: #93c5fd;
}

@media (max-width: 1100px) {
  #client-app.app-shell {
    grid-template-columns: 232px minmax(0, 1fr);
  }
  #client-app .metrics {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
  #client-app .operations-grid {
    grid-template-columns: 1fr;
  }
  #client-app .checklist-section {
    border-left: 0;
  }
}

@media (max-width: 860px) {
  #client-app .page-content {
    padding: 20px 16px 40px;
  }
  #client-app .topbar {
    padding: 0 16px;
  }
  #client-app .metrics {
    grid-template-columns: 1fr;
  }
}

/* === layout organization v2 === */
/* Keep surfaces consistent without stretching or warping form controls. */

#client-app .page-content {
  padding: 24px 28px 40px;
  max-width: none;
}

#client-app .page-heading {
  margin-bottom: 20px;
  padding-bottom: 16px;
  border-bottom: 1px solid var(--line);
  align-items: flex-start;
}

#client-app .page-heading h1 {
  font-size: 24px;
  letter-spacing: -0.02em;
}

#client-app .page-heading p {
  margin-top: 6px;
  max-width: 62ch;
}

#client-app .sidebar-bottom {
  padding: 12px;
  border-top: 1px solid var(--line);
}

#client-app .sidebar-bottom .setup-status,
#client-app .sidebar-bottom > p,
#client-app .sidebar-bottom > a {
  display: none !important;
}

#client-app .metrics {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
  margin: 0 0 20px;
  border: 0;
  background: transparent;
}

#client-app .metric {
  min-width: 0;
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 16px;
}

#client-app .metric + .metric {
  border-left: 1px solid var(--line);
}

#client-app .operations-grid,
#client-app .settings-grid,
#client-app .rules-grid,
#client-app .knowledge-layout,
#client-app .ticket-layout,
#client-app .deployment-layout,
#client-app .integration-grid {
  display: grid;
  gap: 16px;
  align-items: stretch;
  background: transparent;
  border: 0;
}

#client-app .operations-grid {
  grid-template-columns: minmax(0, 1.4fr) minmax(280px, 0.9fr);
}

#client-app .settings-grid,
#client-app .rules-grid,
#client-app .integration-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

#client-app .knowledge-layout,
#client-app .ticket-layout {
  grid-template-columns: minmax(280px, 0.9fr) minmax(0, 1.2fr);
}

#client-app .deployment-layout {
  grid-template-columns: minmax(0, 1.35fr) minmax(280px, 0.85fr);
}

#client-app .activity-section,
#client-app .checklist-section,
#client-app .panel-form,
#client-app .info-panel,
#client-app .ticket-list,
#client-app .ticket-detail,
#client-app .table-wrap,
#client-app .integration-card,
#client-app .deployment-main,
#client-app .deployment-side,
#client-app .sales-readiness {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

#client-app .activity-section,
#client-app .checklist-section,
#client-app .panel-form,
#client-app .info-panel,
#client-app .deployment-main,
#client-app .deployment-side,
#client-app .integration-card,
#client-app .ticket-list,
#client-app .ticket-detail,
#client-app .table-wrap {
  padding: 18px;
  min-width: 0;
}

/* Channel cards: equal height, natural stacking, no stretched buttons */
#client-app .integration-grid {
  align-items: stretch;
}

#client-app .integration-card {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  height: 100%;
  min-height: 0;
}

#client-app .integration-card > .button,
#client-app .integration-card > button {
  width: auto;
  align-self: flex-start;
  margin-top: 12px;
}

#client-app .integration-card .form-grid {
  margin-top: 12px;
}

#client-app .integration-card .connection-state {
  margin-top: auto;
  padding-top: 12px;
}

#client-app .integration-card h2 {
  margin: 10px 0 6px;
  font-size: 16px;
}

#client-app .integration-card > p {
  margin: 0;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.45;
  flex: 0 0 auto;
}

#client-app .automation-row {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 16px;
  padding: 16px 18px;
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

#client-app .automation-row .badge {
  margin-left: auto;
}

#client-app .security-list {
  display: grid;
  gap: 12px;
}

#client-app .security-list article {
  display: grid;
  grid-template-columns: 40px minmax(0, 1fr) auto;
  gap: 14px;
  align-items: center;
  padding: 16px 18px;
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
}

#client-app .security-list .badge {
  margin-left: 0;
}

#client-app .panel-form label + label {
  margin-top: 12px;
}

#client-app .panel-form .button {
  width: auto;
  margin-top: 14px;
}

#client-app input,
#client-app select,
#client-app textarea {
  max-width: 100%;
}

@media (max-width: 900px) {
  #client-app .operations-grid,
  #client-app .settings-grid,
  #client-app .rules-grid,
  #client-app .knowledge-layout,
  #client-app .ticket-layout,
  #client-app .deployment-layout,
  #client-app .integration-grid,
  #client-app .metrics {
    grid-template-columns: 1fr;
  }

  #client-app .security-list article {
    grid-template-columns: 28px minmax(0, 1fr);
  }

  #client-app .security-list .badge {
    grid-column: 2;
    justify-self: start;
  }
}


/* Inbox full width shell fix */
#client-app.app-shell {
  display: grid !important;
  grid-template-columns: 248px minmax(0, 1fr) !important;
  grid-template-rows: auto 1fr !important;
  width: 100%;
  max-width: none;
}
#client-app.app-shell > .sidebar {
  grid-column: 1 !important;
  grid-row: 1 / -1 !important;
}
#client-app.app-shell > .topbar,
#client-app.app-shell > .workspace {
  grid-column: 2 !important;
  grid-row: 1 !important;
  min-width: 0;
}
#client-app.app-shell > .page-content {
  grid-column: 2 !important;
  grid-row: 2 !important;
  min-width: 0;
  width: 100% !important;
  max-width: none !important;
  margin: 0 !important;
  padding: 18px 20px 28px !important;
}
#client-app #inbox {
  width: 100%;
  max-width: none;
}
#client-app #inbox .ticket-layout {
  display: grid;
  grid-template-columns: minmax(300px, 380px) minmax(0, 1fr);
  gap: 14px;
  width: 100%;
  min-height: calc(100vh - 160px);
  border: 0 !important;
  box-shadow: none !important;
  background: transparent !important;
  overflow: visible !important;
}
#client-app #inbox .ticket-list,
#client-app #inbox .ticket-detail {
  width: 100%;
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 12px;
  box-shadow: none;
}
#client-app #inbox .ticket-detail {
  padding: 0;
  max-height: calc(100vh - 160px);
  display: flex;
  flex-direction: column;
}
#client-app #inbox .ticket-list {
  max-height: calc(100vh - 160px);
  overflow: auto;
}
#client-app #inbox .ticket-chat {
  flex: 1;
  min-height: 0;
  border: 0;
  background: #f8fafc;
}
#client-app #inbox .chat-bubble {
  max-width: min(75%, 720px);
}
@media (max-width: 960px) {
  #client-app.app-shell {
    display: block !important;
  }
  #client-app #inbox .ticket-layout {
    grid-template-columns: 1fr;
    min-height: auto;
  }
  #client-app #inbox .ticket-list,
  #client-app #inbox .ticket-detail {
    max-height: none;
  }
}



/* ===== Inbox layout repair (final) ===== */
#client-app.app-shell {
  display: grid !important;
  grid-template-columns: 248px minmax(0, 1fr) !important;
  grid-template-rows: auto minmax(0, 1fr) !important;
  width: 100vw;
  max-width: 100vw;
  overflow-x: hidden;
}
#client-app.app-shell > .sidebar {
  grid-column: 1 !important;
  grid-row: 1 / -1 !important;
}
#client-app.app-shell > .topbar {
  grid-column: 2 !important;
  grid-row: 1 !important;
  width: 100%;
  min-width: 0;
}
#client-app.app-shell > .page-content {
  grid-column: 2 !important;
  grid-row: 2 !important;
  width: 100% !important;
  max-width: none !important;
  margin: 0 !important;
  padding: 16px 18px 20px !important;
  min-width: 0;
  overflow: auto;
}

#inbox.view,
#inbox {
  width: 100%;
  max-width: none;
  display: flex;
  flex-direction: column;
  gap: 12px;
  min-height: calc(100vh - 120px);
}

#inbox .page-heading {
  margin-bottom: 0;
  padding-bottom: 8px;
}
#inbox .page-heading h1 { font-size: 22px; }
#inbox .page-heading p { margin-top: 2px; font-size: 12px; max-width: none; }
#inbox .toolbar { margin-bottom: 0; }

#inbox .ticket-layout {
  display: grid !important;
  grid-template-columns: 340px minmax(0, 1fr) !important;
  gap: 12px !important;
  width: 100% !important;
  flex: 1;
  min-height: 0;
  border: 0 !important;
  box-shadow: none !important;
  background: transparent !important;
  overflow: visible !important;
}

#inbox .ticket-list,
#inbox .ticket-detail {
  width: 100% !important;
  min-width: 0 !important;
  max-width: none !important;
  border: 1px solid #e2e8f0 !important;
  border-radius: 12px !important;
  box-shadow: none !important;
  background: #fff !important;
  overflow: hidden;
}

#inbox .ticket-list {
  display: flex;
  flex-direction: column;
  max-height: calc(100vh - 170px);
  overflow: auto;
}

#inbox .ticket-detail {
  display: flex !important;
  flex-direction: column !important;
  padding: 0 !important;
  max-height: calc(100vh - 170px);
  min-height: calc(100vh - 170px);
}

#inbox .ticket-detail-shell {
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 auto;
  min-height: 0 !important;
  height: 100% !important;
  width: 100% !important;
}

#inbox .ticket-detail-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
  padding: 12px 14px;
  border-bottom: 1px solid #e2e8f0;
  flex: 0 0 auto;
  width: 100%;
  box-sizing: border-box;
}
#inbox .ticket-detail-title { min-width: 0; flex: 1 1 auto; }
#inbox .ticket-detail-header h2 {
  margin: 0;
  font-size: 16px;
  line-height: 1.3;
  max-width: none !important;
}
#inbox .ticket-detail-meta,
#inbox .ticket-detail-summary {
  max-width: none !important;
}
#inbox .ticket-detail-summary {
  padding: 8px 14px;
  margin: 0;
  border-bottom: 1px solid #eef2f7;
  font-size: 12px;
  color: #475569;
  flex: 0 0 auto;
}
#inbox .detail-actions {
  display: flex;
  gap: 8px;
  flex: 0 0 auto;
}

#inbox .ticket-chat {
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 auto !important;
  min-height: 0 !important;
  width: 100% !important;
  margin: 0 !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: #f8fafc !important;
  overflow: hidden;
}

#inbox .chat-thread {
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 auto !important;
  min-height: 0 !important;
  overflow-y: auto !important;
  gap: 8px;
  padding: 12px 14px;
  width: 100%;
  box-sizing: border-box;
}

#inbox .chat-bubble {
  display: block;
  max-width: min(78%, 680px) !important;
  width: fit-content;
  box-sizing: border-box;
}
#inbox .chat-bubble.inbound { align-self: flex-start; }
#inbox .chat-bubble.outbound { align-self: flex-end; }

#inbox .chat-composer {
  display: grid !important;
  grid-template-columns: 1fr !important;
  gap: 8px !important;
  width: 100% !important;
  max-width: none !important;
  margin: 0 !important;
  padding: 12px 14px !important;
  border-top: 1px solid #e2e8f0 !important;
  background: #fff !important;
  box-sizing: border-box !important;
  flex: 0 0 auto !important;
}

#inbox .chat-composer textarea,
#inbox .chat-composer input,
#inbox .chat-composer .button {
  width: 100% !important;
  max-width: none !important;
  min-width: 0 !important;
  box-sizing: border-box !important;
}

#inbox .chat-composer textarea {
  display: block !important;
  min-height: 72px !important;
  resize: none !important;
  border: 1px solid #dbe3ee !important;
  border-radius: 10px !important;
  padding: 10px 12px !important;
  font: inherit !important;
}

#inbox .chat-composer-actions {
  display: flex !important;
  justify-content: space-between !important;
  align-items: center !important;
  gap: 12px !important;
  width: 100% !important;
}
#inbox .chat-composer-actions small {
  flex: 1 1 auto;
  max-width: none !important;
  color: #64748b;
  font-size: 12px;
}
#inbox .chat-composer-actions .button {
  width: auto !important;
  flex: 0 0 auto !important;
  min-width: 96px;
}

#inbox .ticket-detail p {
  max-width: none !important;
}

@media (max-width: 980px) {
  #inbox .ticket-layout {
    grid-template-columns: 1fr !important;
  }
  #inbox .ticket-list,
  #inbox .ticket-detail {
    max-height: none;
    min-height: auto;
  }
}



/* ===== Shell density: sidebar + content sem vão ===== */
#client-app.app-shell {
  display: grid !important;
  grid-template-columns: 232px minmax(0, 1fr) !important;
  grid-template-rows: auto minmax(0, 1fr) !important;
  width: 100%;
  max-width: 100%;
}
#client-app.app-shell > .sidebar {
  grid-column: 1 !important;
  grid-row: 1 / -1 !important;
  position: sticky !important;
  top: 0 !important;
  left: auto !important;
  width: 232px !important;
  max-width: 232px !important;
  height: 100dvh;
}
#client-app.app-shell > .workspace {
  grid-column: 2 !important;
  grid-row: 1 / -1 !important;
  margin-left: 0 !important;
  padding-left: 0 !important;
  min-width: 0 !important;
  width: auto !important;
  max-width: none !important;
}
#client-app .topbar {
  padding-left: 18px !important;
  padding-right: 18px !important;
}
#client-app .page-content {
  margin: 0 !important;
  margin-left: 0 !important;
  max-width: none !important;
  width: 100% !important;
  padding: 16px 18px 28px !important;
}
#client-app .page-heading {
  margin-bottom: 14px !important;
}
#client-app .page-heading p {
  max-width: 62ch !important;
}
@media (min-width: 651px) and (max-width: 1180px) {
  #client-app.app-shell {
    grid-template-columns: 216px minmax(0, 1fr) !important;
  }
  #client-app.app-shell > .sidebar {
    width: 216px !important;
    max-width: 216px !important;
  }
  #client-app.app-shell > .workspace {
    margin-left: 0 !important;
  }
}
@media (max-width: 650px) {
  #client-app.app-shell {
    display: block !important;
  }
  #client-app.app-shell > .workspace {
    margin-left: 0 !important;
  }
}



/* ===== Ticket pane fill (no phantom gap) ===== */
#inbox.view,
#inbox {
  width: 100% !important;
  max-width: none !important;
}
#inbox .ticket-layout {
  display: grid !important;
  grid-template-columns: minmax(280px, 320px) minmax(0, 1fr) !important;
  gap: 12px !important;
  width: 100% !important;
  align-items: stretch !important;
  justify-items: stretch !important;
}
#inbox .ticket-list,
#inbox .ticket-detail {
  width: 100% !important;
  max-width: none !important;
  min-width: 0 !important;
  justify-self: stretch !important;
}
#inbox .ticket-detail,
#inbox .ticket-detail-shell,
#inbox .ticket-chat,
#inbox .chat-thread,
#inbox .chat-composer {
  width: 100% !important;
  max-width: none !important;
}
#inbox .chat-bubble {
  max-width: min(85%, 720px) !important;
}
#client-app .page-content {
  padding-left: 16px !important;
  padding-right: 16px !important;
}
#client-app.app-shell > .workspace {
  margin-left: 0 !important;
}



/* ===== Production UI polish ===== */
#client-app.app-shell {
  --bg: #f5f7fb;
  --surface: #ffffff;
  --text: #0f172a;
  --muted: #64748b;
  --line: #e2e8f0;
  --accent: #2563eb;
  --accent-soft: #eff6ff;
  --sidebar-width: 340px;
  --radius: 12px;
  --shadow: 0 1px 2px rgba(15, 23, 42, 0.04), 0 10px 28px rgba(15, 23, 42, 0.05);
  font-feature-settings: "cv02", "cv03", "cv04", "cv11";
}

#client-app.app-shell {
  display: grid !important;
  grid-template-columns: var(--sidebar-width) minmax(0, 1fr) !important;
}

#client-app.app-shell > .workspace {
  margin-left: 0 !important;
  min-width: 0 !important;
  background: var(--bg);
}

#client-app .sidebar {
  background: #fff !important;
  border-right: 1px solid var(--line) !important;
}

#client-app .nav-item {
  border-radius: 10px !important;
  font-weight: 500;
}

#client-app .nav-item.active {
  background: var(--accent-soft) !important;
  color: var(--accent) !important;
}

#client-app .topbar {
  background: rgba(255,255,255,0.92) !important;
  backdrop-filter: blur(10px);
  border-bottom: 1px solid var(--line) !important;
}

#client-app .page-content {
  padding: 22px 24px 36px !important;
  max-width: none !important;
  margin: 0 !important;
}

#client-app .page-heading h1,
#client-app .page-heading h1 {
  letter-spacing: -0.03em;
  font-weight: 700;
}

#client-app .panel,
#client-app .metric,
#client-app .channel-card,
#client-app .table-wrap,
#client-app .info-panel,
#client-app .panel-form,
#client-app .ticket-list,
#client-app .ticket-detail {
  background: var(--surface) !important;
  border: 1px solid var(--line) !important;
  border-radius: var(--radius) !important;
  box-shadow: var(--shadow) !important;
}

#client-app .button.primary,
#client-app .primary {
  background: var(--accent) !important;
  border-color: var(--accent) !important;
  border-radius: 10px !important;
  box-shadow: 0 8px 18px rgba(37, 99, 235, 0.18);
}

#client-app .button.secondary,
#client-app .secondary {
  border-radius: 10px !important;
}

#client-app input,
#client-app select,
#client-app textarea {
  border-radius: 10px !important;
  border-color: #dbe3ee !important;
}

/* Production chat (not WhatsApp) */
#inbox .ticket-chat {
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 auto !important;
  min-height: 0 !important;
  background: #f8fafc !important;
  background-image: none !important;
  border-top: 1px solid var(--line) !important;
}

#inbox .chat-thread {
  display: flex !important;
  flex-direction: column !important;
  gap: 10px !important;
  padding: 16px !important;
  overflow-y: auto !important;
  flex: 1 1 auto !important;
  min-height: 0 !important;
}

#inbox .chat-row { display: contents; }
#inbox .chat-avatar,
#inbox .chat-bubble-wrap,
#inbox .chat-meta,
#inbox .chat-author,
#inbox .chat-time { display: none !important; }

#inbox .chat-bubble {
  position: relative;
  display: block;
  width: fit-content;
  max-width: min(78%, 640px) !important;
  padding: 10px 12px 11px !important;
  border-radius: 14px !important;
  border: 1px solid var(--line) !important;
  background: #fff !important;
  box-shadow: 0 1px 2px rgba(15, 23, 42, 0.04);
}
#inbox .chat-bubble::before,
#inbox .chat-bubble::after { display: none !important; content: none !important; }

#inbox .chat-bubble header {
  display: flex !important;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 4px;
}
#inbox .chat-bubble header strong {
  font-size: 11px;
  font-weight: 650;
  color: #475569;
}
#inbox .chat-bubble header time {
  font-size: 10.5px;
  color: #94a3b8;
}
#inbox .chat-bubble p {
  margin: 0 !important;
  font-size: 13.5px !important;
  line-height: 1.5 !important;
  color: #0f172a !important;
  white-space: pre-wrap;
  word-break: break-word;
}

#inbox .chat-bubble.inbound {
  align-self: flex-start;
  background: #fff !important;
}
#inbox .chat-bubble.outbound {
  align-self: flex-end;
  background: #eff6ff !important;
  border-color: #dbeafe !important;
}
#inbox .chat-bubble.outbound header strong { color: #1d4ed8; }
#inbox .chat-bubble.ai {
  align-self: flex-end;
  background: #f5f3ff !important;
  border-color: #e9e5ff !important;
}
#inbox .chat-bubble.ai header strong { color: #6d28d9; }

#inbox .chat-empty {
  margin: auto;
  color: #64748b;
  font-size: 13px;
  text-align: center;
  padding: 28px 12px;
  background: transparent !important;
  box-shadow: none !important;
}

#inbox .chat-composer {
  display: grid !important;
  gap: 8px !important;
  padding: 12px 14px !important;
  background: #fff !important;
  border-top: 1px solid var(--line) !important;
}
#inbox .chat-composer-box { display: contents; }
#inbox .chat-composer textarea {
  width: 100% !important;
  min-height: 72px !important;
  border: 1px solid #dbe3ee !important;
  border-radius: 12px !important;
  padding: 12px !important;
  background: #fff !important;
  font: inherit;
  font-size: 13.5px !important;
  resize: none !important;
  box-shadow: none !important;
}
#inbox .chat-composer-actions {
  display: flex !important;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
}
#inbox .chat-composer-actions small { color: #94a3b8; font-size: 12px; }
#inbox .chat-send {
  display: none !important;
}
#inbox .chat-composer .button.primary {
  width: auto !important;
  min-width: 96px;
}

#inbox .ticket-layout {
  display: grid !important;
  grid-template-columns: minmax(280px, 320px) minmax(0, 1fr) !important;
  gap: 14px !important;
}
#inbox .ticket-list,
#inbox .ticket-detail {
  overflow: hidden;
}

#client-app .badge {
  border-radius: 999px !important;
  font-weight: 600;
}


/* ===== Sidebar wider ===== */
#client-app {
  --sidebar-width: 340px;
}
#client-app.app-shell {
  grid-template-columns: var(--sidebar-width) minmax(0, 1fr) !important;
}
#client-app.app-shell > .sidebar {
  width: var(--sidebar-width) !important;
  min-width: var(--sidebar-width) !important;
  max-width: var(--sidebar-width) !important;
}
@media (max-width: 1200px) {
  #client-app { --sidebar-width: 300px; }
}
@media (max-width: 900px) {
  #client-app.app-shell {
    grid-template-columns: 1fr !important;
  }
  #client-app.app-shell > .sidebar {
    width: auto !important;
    min-width: 0 !important;
    max-width: none !important;
  }
}


/* ===== Security commitment notice ===== */
#account .security-commitment {
  display: flex;
  gap: 12px;
  align-items: flex-start;
  padding: 14px 16px;
  margin: 0 0 16px;
  border-radius: 12px;
  border: 1px solid #bfdbfe;
  background: #eff6ff;
  color: #1e3a8a;
}
#account .security-commitment i {
  width: 20px;
  height: 20px;
  flex: 0 0 auto;
  margin-top: 2px;
  color: #2563eb;
}
#account .security-commitment strong {
  display: block;
  margin-bottom: 4px;
  font-size: 0.95rem;
  color: #1e3a8a;
}
#account .security-commitment p {
  margin: 0;
  font-size: 0.9rem;
  line-height: 1.45;
  color: #1e40af;
}


/* ===== Agent messages visibility fix ===== */
#inbox .chat-thread {
  display: flex !important;
  flex-direction: column !important;
  gap: 10px !important;
}
#inbox .chat-bubble {
  display: block !important;
  visibility: visible !important;
  opacity: 1 !important;
}
#inbox .chat-bubble.inbound { align-self: flex-start !important; }
#inbox .chat-bubble.outbound,
#inbox .chat-bubble.ai { align-self: flex-end !important; }
#inbox .chat-bubble header { display: flex !important; }


/* ===== Chat composer: no resize ===== */
#inbox .chat-composer textarea,
#inbox textarea[name="body"],
.ticket-chat .chat-composer textarea,
.chat-composer textarea {
  resize: none !important;
}


/* ===== Force agent bubbles visible ===== */
#ticket-chat-thread,
.ticket-chat .chat-thread,
#inbox .chat-thread {
  display: flex !important;
  flex-direction: column !important;
  gap: 10px !important;
}
#ticket-chat-thread .chat-bubble,
.ticket-chat .chat-bubble,
#inbox .chat-bubble {
  display: block !important;
  visibility: visible !important;
  opacity: 1 !important;
  max-width: min(85%, 560px);
}
#ticket-chat-thread .chat-bubble.inbound,
.ticket-chat .chat-bubble.inbound,
#inbox .chat-bubble.inbound { align-self: flex-start !important; }
#ticket-chat-thread .chat-bubble.outbound,
#ticket-chat-thread .chat-bubble.ai,
.ticket-chat .chat-bubble.outbound,
.ticket-chat .chat-bubble.ai,
#inbox .chat-bubble.outbound,
#inbox .chat-bubble.ai {
  align-self: flex-end !important;
  background: #eff6ff !important;
}


/* ===== Agent bubbles must always show ===== */
#ticket-chat-thread {
  display: flex !important;
  flex-direction: column !important;
  gap: 10px !important;
  align-items: stretch !important;
}
#ticket-chat-thread .chat-bubble {
  display: block !important;
  visibility: visible !important;
  opacity: 1 !important;
  position: relative !important;
  z-index: 1 !important;
}
#ticket-chat-thread .chat-bubble.outbound,
#ticket-chat-thread .chat-bubble.ai {
  align-self: flex-end !important;
  margin-left: auto !important;
  background: #eff6ff !important;
}
#ticket-chat-thread .chat-bubble.inbound {
  align-self: flex-start !important;
  margin-right: auto !important;
}


/* ===== Email AI auto-reply toggle ===== */
#automation .automation-toggle-row {
  display: flex !important;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 14px 16px;
  border: 1px solid #dbeafe;
  border-radius: 12px;
  background: #f8fbff;
  cursor: pointer;
}
#automation .automation-toggle-row > span:first-child {
  display: grid;
  gap: 4px;
}
#automation .automation-toggle-row strong {
  color: #0f172a;
  font-size: 14px;
}
#automation .automation-toggle-row small {
  color: #64748b;
  line-height: 1.4;
}
#automation .switch {
  position: relative;
  flex: 0 0 auto;
  width: 44px;
  height: 24px;
}
#automation .switch input {
  position: absolute;
  opacity: 0;
  pointer-events: none;
}
#automation .switch-track {
  position: absolute;
  inset: 0;
  border-radius: 999px;
  background: #cbd5e1;
  transition: background .18s ease;
}
#automation .switch-track::after {
  content: '';
  position: absolute;
  top: 3px;
  left: 3px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: #fff;
  box-shadow: 0 1px 3px rgba(15,23,42,.25);
  transition: transform .18s ease;
}
#automation .switch input:checked + .switch-track { background: #2563eb; }
#automation .switch input:checked + .switch-track::after { transform: translateX(20px); }
#automation .switch input:focus-visible + .switch-track { outline: 3px solid #bfdbfe; }